Information We Collect
PFS Concrete & Asphalt collects information you choose to provide when you contact us, request an estimate, use a website form, call, text, email, or interact with our online quote tools.
- Contact details such as name, phone number, email address, city, and project address or service area.
- Project details such as service type, approximate size, timing, photos, notes, access needs, and other information you submit.
- Communications you send to us by website form, email, text message, phone call, or social media.
- Basic technical information such as browser type, pages visited, referring page, approximate location, device information, security logs, and anti-spam checks collected through hosting and website security tools.
How We Use Information
We use the information we collect to operate our business, respond to inquiries, prepare estimates, schedule work, and improve our website and customer experience.
- Respond to your request for a quote, call, message, or service information.
- Evaluate whether a project is within our service area and scope of work.
- Prepare estimates, proposals, schedules, invoices, and project communications.
- Send follow-up messages related to your inquiry, estimate, scheduled project, or completed work.
- Improve our website, advertising, service pages, and customer support process.
- Protect our website, business systems, customers, team, and property from misuse or fraud.
How Information Is Shared
We do not sell your personal information. We may share information only as needed to run the business and serve your request.
- With service providers that help host the website, process form submissions, manage estimates, provide email, or support customer communications.
- With subcontractors, suppliers, insurance providers, permitting offices, or professional advisors when needed for a project or business requirement.
- When required by law, legal process, insurance claim, safety concern, or to protect our rights and property.
Website Tools and Third Parties
Our website currently uses third-party services including Netlify hosting and Netlify Forms, Netlify-provided reCAPTCHA spam protection on the contact form, Google Fonts, a Google Maps embed on the contact page, and the TruWorx quote tool when you choose to open it. These services may receive technical request data such as your IP address, browser details, page URL, or form submission details needed to provide the service.
We do not currently run Google Analytics, Google Tag Manager, Meta Pixel, or other advertising or behavior-tracking scripts on this website. We also do not currently operate a separate cookie-consent banner for analytics or advertising cookies because those tools are not currently installed. If we add those tools later, we will update this Privacy Policy.
If you use a third-party quote tool, map embed, CAPTCHA, or link to another website, the information you provide there may be handled by that third party under its own privacy policy.
Data Retention and Security
We keep inquiry, estimate, and customer information for as long as reasonably needed for business records, customer service, legal, tax, warranty, insurance, or dispute purposes. We use reasonable safeguards such as HTTPS encryption in transit, hosted form processing, anti-spam controls, and access controls appropriate for a small business website, but no website, email, text message, or internet transmission can be guaranteed 100% secure.
Your Choices
You may ask us to update your contact information, stop non-essential follow-up messages, or answer questions about information you submitted. We may need to keep certain records for legitimate business, legal, accounting, warranty, or insurance reasons.
If you receive marketing or follow-up messages from us, you can ask us to stop by contacting us at the phone number or email below.
Children's Privacy
Our website and services are intended for homeowners, property owners, property managers, business owners, and adults seeking concrete or asphalt services. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Contact
Questions about this Privacy Policy can be directed to PFS Concrete & Asphalt, Woodstock, IL 60098.
Phone: 815-354-7149
Email: info@pfsca.com